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If there is an issue with your order we are here to help!
Contact us at [email protected] or you can text/call 903.577.1890
We are available Monday- Friday 9AM-5:30PM CST or Saturday 10AM-4PM CST
-Shipping-
All orders will be processed and shipped within 1-2 business days (excluding weekends and holidays).
Orders will be shipped via USPS or FEDEX and delivered Monday-Saturday. Orders will not be delivered on Sundays or Holidays. It typically takes between 5-7 days to receive your order once it has shipped.
-Returns or Exchanges-
If you would like to exchange, we encourage you to reorder the item you would like to exchange for as inventory changes quickly.
If you would like to exchange, we encourage you to reorder the item you would like to exchange for as inventory changes quickly.
If you would like to process a return: Please include a copy of your order or the order number inside your package. If you are returning boots/shoes please wrap or cover the box, there will be a 15% restocking fee if the original boxes are not covered. Buyer assumes all return shipping fees unless there was a fulfillment error on our part.
Shipping fees are nonrefundable, you will only be refunded for the products returned.
+ Returns must arrive back to us within 15 days of delivery confirmation to you. Items must be in NEW condition; no signs of wear, tags must be attached, unwashed, unaltered, stain free, makeup free, smoke free and deodorant free.
+ ALL sale items are FINAL
+ ALL sale items are FINAL
+ SEZZLE PAYMENTS: Sezzle is a 3rd party payment processor so we are only able to offer in store credit with ANY Sezzle payments. We will email you a gift card to use in store or on our website. These cards never expire.
+ Feel free to ship your returned merchandise at your own discretion, but we do encourage you to use a form of delivery confirmation, as the responsibility of the item(s) is yours, at this point.
Please allow up to 5 days for processing your return once we receive it. We will email you with the status of your return once received
Please allow up to 5 days for processing your return once we receive it. We will email you with the status of your return once received
